Kent Property Management
Specialist Block & Estate Management in Kent
Kent Property Management is based on the outskirts of the picturesque city of Canterbury. We are not just another letting agent offering residential block and estate management services as an extra add-on: we solely operate in this market.
We can offer unrivalled standard of customer service where we will regularly visit the site and personally check that services and works are being completed to the desired standard.
Our promise to you is that we will be the company you can depend upon on to manage your development efficiently and pro-actively with a personal hands on approach.
Kent Property Management have three core values that we work to:
- To provide a quality service that offers residents value for money.
- To be transparent and to provide honest communication with all parties
- Most importantly, to never forget we are looking after your home and your investment.
We know and use independent local contractors and specialist tradesmen. All contractors hold appropriate liability insurance and are expected to provide a reliable, prompt service where they produce quality work at competitive rates. Kent Property Management do not accept any rebates or commission as we feel this is clear conflict of interest.
Kent Property Management can help with future capital planning the right way. We will work with a local surveyor to carry out a condition survey of the property to plan for major works well in advance. Planning in advance means that if the lease allows, funds can be saved accordingly so that leaseholders are not provided with large unexpected demands.
Kent Property Management understand the importance of managing your money transparently and therefore all monies are held in an independent client account for each site. Through our computer systems we can produce itemised expenditure reports so that we can compare expenditure to budgeted figures. Our systems allows us to easily check arrears and these are promptly chased and if required action is taken through solicitors or debt recovery.
Kent Property Management follow the RICS code of practice and our property managers are TPI qualified so you can be assured to receive a professional standard of service.
Our Team
Meet our dedicated and expert people
List of services
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Jonathan Mothersdill MTPI, AssocRicsList Item 1
Director / Senior Property Manager
Jonathan founded the company in 2018, following 10 years of working within the property industry in both lettings and Block Management. He noticed that often Block Management was overlooked and wanted to change this so that clients had a dedicated and transparent agent to work with.
Since then, the company has grown to employ and train a dedicated and expert staff team. In 2023, the company was Highly Commended at the News on The Block Awards for Scale-Up Company of the Year.
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Ross McCreedy, ATPIList Item 2
Property Manager
Ross joined the team in March 2020, initially starting as an administrator. He quickly identified a passion for providing excellent service and for the Property Management sector. He then worked alongside Jonathan as a trainee Property Manager while completing relevant industry qualifications.
Ross is now not only an ATPI qualified Property Manager, but is also the News on the Block Regional Property Manager of the Year 2023.
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Ryan Harrison, ATPIList Item 4
Property Manager
Ryan joined us in November 2021 as a Trainee Property Manager, enrolling to undertake a Level 3 Housing and Property Management qualification. He worked alongside Jonathan to develop his portfolio and understanding of how the sector operates, and is now fully qualified. In 2023, Ryan was Highly Commended both at the ARMA ACE awards and the News on The Block Awards. (Rising Star / New Property Manager of The Year).
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Etienne LugthartList Item 3
Property Manager
Etienne joined us in April 2021 to take on the role of administration assistant for the Property Managers. From this, he was able to gain a real understanding of how the sector works and was keen to develop into a Property Manager. When the business grew, he had the opportunity to take on his own portfolio and to develop as a Property Manager. He is an affliliate of the TPI, and will be working towards also becoming ATPI qualified.
List of services
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Clementine Epps, BA (hons)List Item 1
Director / HR and Finance
Though involved from 2018 on a part-time basis, Clementine came on board full-time in April 2020 as a Director. This was to work with Jonathan to grow the business across all aspects. Her main focus is the financial side of the business and the recruitment and retention of a strong staff.
As a result of this hard work, the company won Employer of the Year at the 2022 News on The Block Awards.
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Daniella Harris, AAT L3List Item 2
Finance Manager
Daniella joined Kent Property Management in February 2021 with AAT L2. She initially started working alongside Clementine ensuring the finances of each block are transparent and well-managed. Since then, Daniella has achieved her AAT L3 qualification and undertaken industry CPD to her knowledge is up-to-date and thus ensure all client accounts are compliant. She now oversees the Finance department, liaising with clients and accountants when required.
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Kirsty HambrookList Item 3
Office Manager
After many years working in the education sector, Kirsty had a career change in 2022 and joined Kent Property Management as our Office Manager. Since joining us, her exceptional organisational skills have been put to good use. She has put systems in place to ensure that the day-to-day running of the office is smooth. She has had a main focus on the new Fire Safety guidance for all buildings, attending all CPD and ensuring that Property Managers are up to date on all buildings.
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Victoria FaircloughList Item 4
Administration Assistant (LPE1/FME1 specialist)
Victoria has been with us since November 2021, joining to work in the administration team. Prior to this, she had worked with dealing with administration for Mortgages, so came with a wealth of experience in the sales process. This has helped us ensure that we are swift and efficient when liaising with solicitors on sales.
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Sonja Halstead
Administration Assistant
Sonja joined us in September 2021 to assist with the administative tasks in our busy office. Sonja has worked in the property industry (including sales and lettings) for over 20 years, so is able to quickly and efficiently deal with all tasks. She particularly likes answering the phone and building a rapport with the clients.
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Zoe Grimes
Accounts Administrator
Zoe is the most recent addition to the Kent Property Management team, joining in Nov 2023. She joined the team to work in the finance department, and her eye for detail and excellent organisation has been an asset to our team.
We take client protection very seriously
To safeguard our clients and ensure they have the very best service and experience possible, we are members of a number of approved bodies in the field and have completed training in important areas:
RICS
Registered firm, regulated by RICS
TPI membership
TPI (Formally ARMA) membership
RICS Client Money Protection
Kent Property Management is a member of the RICS Client Money Protection Scheme
Anti-Money Laundering
Anti-Money Laundering Training for staff
Switching to Kent Property Management is easy...
Directors are led to believe that changing their management agent is a difficult, complex and time consuming task. Fortunately this is not the case with Kent Property Management - we are experienced at bringing properties on board in a timely and seamless manner so there are no interruptions to service.
Switching management agent is really an easy process - get in touch with us and we will do all of the work for you.
Kent Property Management will handle all correspondence with your outgoing management agent and we will ensure all existing balances, credits, invoices and maintenance issues are handed over to us. If you have a valued, dependable contractor then we will respect your existing relations and can continue to use their services, however we will carry out a review of all contracts (such as insurance, cleaning, utilities etc) to ensure that you are not paying too much and the services you receive offer you value for money.
We are here to help work with you to plan and agree this, and ensure the very best for your property.
Contact us for more information
Send Us a Message
Unit 2 Denne Hill Business Centre | Womenswold | Canterbury | CT4 6HD
Reg No: 11318584 | VAT No: 351 6841 95
Tel: 01227 678 016
Business hours: Mon - Fri 9.00am - 5.00pm Sat - Sun Closed
Out of hours emergency phone: 07305 969 306